Introducing WorkWave
PestPac Select

Pest Control Software Designed
With Your Growing Business in Mind

The power of PestPac Simplified

Service Management Functionality
In one simplified interface

PestPac Select delivers the power and capabilities of PestPac via a simplified, easy-to-use interface focused on helping small, residential and light pest control businesses save time and money, and enabling them to reach their full business potential. Equipped with insightful and intelligent dashboards, PestPac Select provides insight into business performance so that owners can focus on critical decisions, improve the order-to-cash cycle, reduce manual tasks, and free up more time to service customers. It includes the complete service management functionality required to run their business - from generating sales to delivering an exceptional customer experience.

One streamlined system that provides support for all stages of your business lifecycle. Click through the stages below to learn more.

Customer Information in One Place

Eliminate the use of multiple software systems to manage your business. One unified system of record to manage all customer information, service history, and account information in one place.

  • Accounts and contract management for both one-time or recurring orders
  • Seamlessly create a new agreement, schedule a job and automatically create an account
  • Offer flexible billing options based on flat rate services, actual or estimated hours on the job, or by unit of measure
  • View and generate lists for marketing, leads, opportunities and follow-ups
Pest control account management software

Flexible Service and Scheduling Options

Build service packages, schedule, optimize and view appointment details in seconds.

  • Flexible scheduling and service packages
  • View detailed schedule, resources and work orders easily on one screen
  • Convenient drag and drop capability to manage changes
  • Intelligent route optimization calculates most efficient travel routes.and techs
Pest control scheduling software

Mobile Technology to Drive Productivity

Eliminate back office and double work. Easily visualize, manage and report on customer and inspection findings - all from a smartphone or other mobile device.

  • Instant access to all customer data, schedules, and changes
  • Record service details, materials used and fill out state inspections forms
  • Accept customer payments, record signatures, and send service reports
  • Tech ETA text / email updates.
Pest control mobile app

One Integrated and Simplified Payment Solution

A streamlined, PCI Level 1 certified payment solution seamlessly integrated into WorkWave PestPac Select.

  • A convenient and secure customer portal where clients can pay their bills online.
  • Insert a payment link in any communication (ie: email, SMS).
  • Set up billing and payment method (credit card, eCheck, auto-bill)
  • Securely accept and bill credit cards.
Payment processing mobile app for pest control

Tools to Provide an Exceptional Customer Experience

Word of mouth and customer referrals are the top sources for business growth. Listen to your customers, make interactions and communication simple to ensure exceptional service and grow your way.

  • Tech ETA text / email updates
  • Paperless payment options
  • Flexible scheduling windows
  • Online booking tools
  • Customer satisfaction surveys
Pest control customer experience management

Built-in Reporting Tools to Build Your Business

In-depth reporting tools and dashboards for management insight

  • Billing reports that provide summary and detail status of accounts receivable, customer ledger, revenue, invoice and payment details for proper accounting.
  • Advanced reporting and configurable list building that enables performance measures and new business development.
  • Dashboard with at-a-glance view of the schedule, status, and accounts receivable activity.
  • Real-time GPS tracking to ensure vehicles and technicians are on-task at expected locations.
Pest control business reporting tools

PestPac Select
Benefits

Improve technician efficiency and provide high-quality service through an easy-to-use mobile app that captures information in real-time.

Save time and eliminate manual, redundant office management tasks with a simplified interface that makes order processing, scheduling and billing easy.

Effortlessly create relevant reports and lists that measure performance and guide new business development.

Improve your customers’ experience. Fill out custom and/or state forms efficiently, eliminating double entry and additional paperwork for the office staff.

Seamlessly process a variety of payment types and provide an enhanced customer experience through WorkWave Payments, a streamlined and secure PCI Level 1 certified payment solution fully integrated into PestPac Select, providing one point of contact for all payment and support-related needs, one flat processing rate for all card payment types, and one payout for each business day.

Is PestPac Select
Right for you?

Do you:

Primarily service residential and light commercial properties?
Offer basic termite services?
Use Quickbooks or spreadsheets for accounting functions?
Create basic reports and build simple lists?

Yes

If you answered “yes” to the questions above, then PestPac Select may be right for you.
To learn more, continue
reading below.

No

If any of the answers to the above questions are “no”, then our scalable PestPac software solution with the deep capability may be what you are looking for.

WorkWave PestPac Select Features

Pest control dashboard

At-a-glance dashboard views of business and upcoming schedule, displaying an overview of the upcoming day's work, the weekly capacity and the accounts receivable status.

Pest control routing map

Overhead view of the area based on browser location. Pins on the map represent service locations, flags represent leads and opportunities, and arrows represent GPS devices. Addresses can be entered into the search bar and map filters can be changed.

Pest control account list

List of all accounts that can be filtered, customized and sorted. Option to create a new customer account without creating an agreement.

Sales pest control dashboard

Create a new agreement, schedule a job, view a list of leads or opportunities.

Scheduling for pest control businesses

View the upcoming schedule, employee resources and work order cards with assignment details. Drag and drop service orders from within the calendar.

Pest control routing software

Automatically rearrange individual employees or team routes to be more efficient. Evaluate service location distances, employee locations, work order commitments and service hour restrictions to route more effectively.

Pest control customer communication portal

Reach out to your customer base on a one-off or scheduled basis via email or text. Define a customized list of recipients, a customized message template and a schedule to deliver messages.

Pest control mobile app

Technicians are easily able to visualize, manage and report on customer and inspection findings right from a smartphone or other mobile device.

Pest control form library

Easily access the library of most frequently requested state forms. Use smart content with rules and intelligence that can be applied for customized and easy reporting.

Pest control material tracking

Ease the recording of material usage, with prepopulated material tables that include product label information, default application details, application methods, equipment and usage rates.

Pest control billing software

Reconcile and close work orders, print/email invoices, receive and accept payments, process account credits, and print/email statements.

Pest control reports

View and generate lists, run Billing Reports (such as the A/R), run Scheduling Reports (such as Route Sheets), run GPS Reports (such as GPS history), and check the Activity Report (internal actions.)

Two Solutions to
Choose From!

Not all businesses are in the same phase in their business lifecycle, that is why PestPac Select offers two different packages to choose from. Regardless of which you choose, both provide a robust, flexible, scalable solution that adapts to the way you run and grow your business.

Standard

  • Account & Contact Management
  • Credit Card Processing
  • Dashboard and Reports
  • Target Pests, Material Application, Safety Data Sheets and Labels
  • Mobile Applications - Schedules, Work Order Details and Forms
  • Collect & Process Payments
  Account & Contact Management  
  • One System of Record
  • Key Customer Information
  • Lead Management
  • Service History
  • Configurable Email Customer Communication
  • Online Booking
  • Customer Communications and Notifications via SMS
  Scheduling and Dispatching  
  • Schedule One-Time, Recurring Work and Multi-Day Work Orders
  • Zones & Commitment Windows
  • Time Sheets
  • Customer Appointment Confirmations
  • Route Optimization
  Billing and Payment  
  • Full Account Receivable Management
  • Credit Card Processing
  • QuickBooks Integration (Online & Desktop)
  • Bulk Payments
  • Contract & Third Party Billing
  • Sales Tax Lookup & Reporting
  • Flexibility Pricing Structure Options
  Reporting  
  • A/R Reports
  • Productivity Reports
  • Service Reports
  • Marketing Reports
  • Flexible Dynamic Lists
  • Report Writer
  Lead Generation  
  • Generate Leads
  • Capture Photos
  • Track Marketing Campaigns
  Mobile  
  • Access Accounts
  • Capture Photos
  • Gather Signatures
  • Collect Payments
  • Upsell Services & Products
  • Send Reports

Add-on Options for Standard

  Reviews  
  • Generate Business Reviews
  • Receive Service Reviews
  GPS  
  • Vehicle Tracking
  • Driver Behavior Reporting
  • Mobile Tracking & Alerts

Integration Partners

  • Quickbooks
  • Natural Forms
  • Voice for Pest

Professional

  • All of Standard Functionality
  • Business Unit Management
  • Report Writer
  • Route Optimization
  • Online Booking
  • Customer Communication by Email & Text / Appointment Confirmations
  Account & Contact Management  
  • One System of Record
  • Key Customer Information
  • Lead Management
  • Service History
  • Configurable Email Customer Communication
  • Online Booking
  • Customer Communications and Notifications via SMS
  Scheduling and Dispatching  
  • Schedule One-Time, Recurring Work and Multi-Day Work Orders
  • Zones & Commitment Windows
  • Time Sheets
  • Customer Appointment Confirmations
  • Route Optimization
  Billing and Payment  
  • Full Account Receivable Management
  • Credit Card Processing
  • QuickBooks Integration (Online & Desktop)
  • Bulk Payments
  • Contract & Third Party Billing
  • Sales Tax Lookup & Reporting
  • Flexibility Pricing Structure Options
  Reporting  
  • A/R Reports
  • Productivity Reports
  • Service Reports
  • Marketing Reports
  • Flexible Dynamic Lists
  • Report Writer
  Lead Generation  
  • Generate Leads
  • Capture Photos
  • Track Marketing Campaigns
  Mobile  
  • Access Accounts
  • Capture Photos
  • Gather Signatures
  • Collect Payments
  • Upsell Services & Products
  • Send Reports

Add-on Options for Standard

  Reviews  
  • Generate Business Reviews
  • Receive Service Reviews
  GPS  
  • Vehicle Tracking
  • Driver Behavior Reporting
  • Mobile Tracking & Alerts

Integration Partners

  • Quickbooks
  • Natural Forms
  • Voice for Pest
  Account & Contact Management  
  • One System of Record
  • Key Customer Information
  • Lead Management
  • Service History
  • Configurable Email Customer Communication
  • Online Booking
  • Customer Communications and Notifications via SMS
  • One System of Record
  • Key Customer Information
  • Lead Management
  • Service History
  • Configurable Email Customer Communication
  • Online Booking
  • Customer Communications and Notifications via SMS
  Scheduling and Dispatching  
  • Schedule One-Time, Recurring Work and Multi-Day Work Orders
  • Zones & Commitment Windows
  • Time Sheets
  • Customer Appointment Confirmations
  • Route Optimization
  • Schedule One-Time, Recurring Work and Multi-Day Work Orders
  • Zones & Commitment Windows
  • Time Sheets
  • Customer Appointment Confirmations
  • Route Optimization
  Billing and Payment  
  • Full Account Receivable Management
  • Credit Card Processing
  • QuickBooks Integration (Online & Desktop)
  • Bulk Payments
  • Contract & Third Party Billing
  • Sales Tax Lookup & Reporting
  • Flexibility Pricing Structure Options
  • Full Account Receivable Management
  • Credit Card Processing
  • QuickBooks Integration (Online & Desktop)
  • Bulk Payments
  • Contract & Third Party Billing
  • Sales Tax Lookup & Reporting
  • Flexibility Pricing Structure Options
  Reporting  
  • A/R Reports
  • Productivity Reports
  • Service Reports
  • Marketing Reports
  • Flexible Dynamic Lists
  • Report Writer
  • A/R Reports
  • Productivity Reports
  • Service Reports
  • Marketing Reports
  • Flexible Dynamic Lists
  • Report Writer
  Lead Generation  
  • Generate Leads
  • Capture Photos
  • Track Marketing Campaigns
  • Generate Leads
  • Capture Photos
  • Track Marketing Campaigns
  Mobile  
  • Access Accounts
  • Capture Photos
  • Gather Signatures
  • Collect Payments
  • Upsell Services & Products
  • Send Reports
  • Access Accounts
  • Capture Photos
  • Gather Signatures
  • Collect Payments
  • Upsell Services & Products
  • Send Reports

Add-on Options for Standard and Professional

  Reviews  
  • Generate Business Reviews
  • Receive Service Reviews
  GPS  
  • Vehicle Tracking
  • Driver Behavior Reporting
  • Mobile Tracking & Alerts

Solution Partners

  • Quickbooks
  • Natural Forms

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